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Knowing what our customers think about the service, products and
people at EBK Mfg. may help you in your decision in choosing us as your
supplier. We hope you take a couple of minutes to read through the below
testimonials.
Customer Testimonials
"After nearly ten years in wireless and having dealt with
vendors from across the United States, EBK is the first choice for my
company's accessory needs. My opinion is that EBK's products are among
the very best available. Their online catalog makes it extremely convenient
to price out orders and to get what you need when you need it. The staff
at EBK is courteous, friendly, and professional, and that's a rare combination
these days."
Tom H.
Centennial Dealer, Indiana
"With EBK if you had a bad piece you just put it in the box and
send it back no questions asked. EBK will allow you to select to replace
the product, give you a refund, or my personal choice just give me credit
toward my next order. I have never had excessive bad product nor have
I ever had a problem returning anything that was bad. I feel that EBK
does their homework and tries to get quality products so I have faith
that if they provide it I can offer it to my customers with confidence.
I’ve had many customers that tell me they have tried the cheap
accessories from my competition and like what they get from me and that
causes me repeat business rather than mad people bringing junk back
to me. The packaging I get from them looks very professional hanging
on my walls. I know many stores try to have the bulk product and if
it is a “give away” promotion that is fine, however, I feel
you will increase your sales many times the cost of nicer packaging
on the items you stock for over the counter sales."
George K.
AT&T Dealer, Indiana
"We've used
supplies and accessories from several vendors from the West Coast, Florida
and the East Coast and we've never been happy with the quality of their
products. Since trying EBK our return rate has been less than 1% and
we've been completely satisfied with the quality of the merchandise
from EBK. There may be other vendors with cheaper prices than EBK but
none of them have the combination of price, selection and quality that
EBK has. Keep up the good work guys! "
Burt A.
Sprint, Illinois
"We have been customers of EBK Manufacturing for about five years.
We have tried other vendors, but none could even come close to the products
and services that EBK offers. The staff has been very helpful and courteous
and the EBK product has proven to be very reliable with a low return
rate. That saves time and money!"
Darlene B.
Verizon Dealer, Illinois
"I would say
that EBK is the best Wholesale Distributor of Cell Phone Accessories
by far. I deal with lots of different sources for Accessories and I
rely on EBK as my main source, EBK is the Back Bone of my business.
I can always call and talk to anyone there about different issues I
might have. The Staff is always helpful and cheerful, and the Products
are great and have excellent warranties. Oh Did I mention The reasonable
Prices."
Marty M.
Voicestream and Nextel Dealer, Missouri
"Our experience with EBK has been great, two main issues set them
apart from other cellular accessory suppliers. (1) The quality of their
products is excellent at very competitive pricing. Sure you can find
cheaper CLA's etc....but that's exactly what you get. (2) Their customer
service is unsurpassed, No RMA # required...have a problem with a product
just ask for help and it's there!"
Terry
Verizon Dealer, Indiana
"EBK is a
class act. I have found their products to be BOTH competitively priced
with "discount" suppliers while exceeding the quality of most
"premium" suppliers. The ability to place orders by phone,
e-mail or via website adds flexibility to my purchasing and their predictable
shipping costs allow me to control inventory costs and levels. Its such
a relief to be able to order what we need when we need it instead of
being interrupted by dozens of "sweat-house calls" with "one
time only deals" only to open the box and find that the good price
was for inferior product or the "great" unit price was prior
to gouging me with handling fees. EBK has added productive hours to
my day. Now I can just hang up on pushy telemarketers instead of wading
through their "unwritten, no catalog, un-faxable, ever changing"
price-lists and get back to waiting on customers."
David H.
Bluegrass Dealer, Kentucky
"EBK, has
proven to provide the most dependable products and more importantly
the most dependable service that we have had in our ten years in the
cellular business."
William W.
AT&T Distributor, Minnesota
"I use half a dozen suppliers for different items, but when I need
the highest quality, I turn to EBK. When I need the order to arrive
in a hurry, I turn to EBK. When I need the order to be right the first
time, I turn to EBK. And if I do have a problem with an item, I HOPE
it's something I've gotten from EBK, because the return policy is much
simpler and more convenient. If they carried all the things I sell,
EVERYTHING I buy would be from EBK."
Jeffrey C.
AT&T, Nextel, Cingular, Pennsylvania
"The staff
at EBK has been instrumental in the growth of our Wireless Phone business.
The Products are manufactured with pride, workmanship, and quality.
EBK stands by its products with warranties that are the best in the
industry."
Garland L.,
Verizon Dealer, California
"We have remained loyal to EBK some 5 years now, because the quality
of their products surpasses that of any other company we have tried.
"
Kay
AT&T Dealer, Indiana
"Just wanted to let you know how much I enjoy doing business with
your company. I'm a fairly new wireless dealer and never ordered cellular
accessories before. I searched a few places before deciding on EBK.
I felt most comfortable with them. My orders arrive as promised and
the quality of the products meet my expectations. Returns (which don't
happen often) are easily handled. Keep up the good work."
Jimmy R.
AT&T Dealer, Pennsylvania
"I just wanted to let you know that since we started using your
company for our cellular accessories we have definitely reduced our
warranty returns on merchandise drastically. And not to mention it is
always a pleasure to call. You guys are all great. Thanks for all your
help."
Steve
Nextel Dealer, Illinois
"My experience with EBK Manufacturing has been wonderful. They
are a very personal company and are very competitively priced. They
are also very flexible, I can place orders anytime since I have the
option of ordering online. I recommend them to associates of mine."
Tom
Verizon, Michigan
"I just started a new Wireless Outlet store in Augusta, Georgia
and was looking for a supplier of all my accessories needs. I contacted
EBK Manufacturing and was able to easily set up my account, place my
first order and talk to a customer service agent that understood my
needs. My accessories were shipped the same day and arrived at my store
in a timely manner. I really enjoyed the professional manner in which
EBK presented itself and it is refreshing to find such friendly folks.
Thanks EBK Manufacturing ."
Barry D.
Retailer, Georgia
"EBK Manufacturing offers great products at a low price, and they
always have products in stock. We will continue to do business with
ebkmfg.com. Thanks EBK."
Eric G.
Retailer, Arizona
"After dealing with multiple vendors with inferior products, EBK
is my single source provider of high quality accessories!"
Michael F.
AT&T Dealer, Pennsylvania
"We have been
very pleased with your companies products and for the excellent service
we get from your staff. We look forward to many more years of excellence
from your company!!!"
Tommy S.
Retailer, Oklahoma
"Right from
the start I found that the staff at EBK were friendly and courteous.
They always respond to any questions I may have in an expedient manner.
They go the extra mile to make sure my order is correct and exactly
what I want. The orders were always shipped out the same or next day.
EBK carries items that no one else seems to have such as the glass mount
antennas. I would recommend EBK to anyone who wants to be a successful
cell phone accessory retailer."
Ron D.
Retailer, New Jersey
"Here are my thoughts on your company. Your team of people have
been fantastic. Simply put, EBK has Great products at a fair price with
fantastic customer support. Thanks EBK for helping my company grow."
John H.
Verizon, AT&T, Quest, Nextel, and Voicestream Dealer, Washington
"Just a note
to let you know that it is a real pleasure doing business with you.
Out of all the distributors that we use, you are the most consistent
and reliable company we work with. I appreciate how you stay in touch
with us re: stock availability, shipping and the invoice amount. Also,
the order is always easy to check in upon arrival because of the way
you pack the items. I am truly glad that Pam told us of you. Thanks
for everything! "
Nancy D.
Retailer, Ohio
"We would like to thank you for great responses to our orders.
The shipments are on time, and the products sell. They also have a great
friendly staff. Thanks EBK for a great line of products."
Willie C.
Retailer, Kentucky
"The advantage I find having EBK as my supplier is they are centrally
located in Chicago and can ship my orders to me in one day. Chicago
has a tremendous one day UPS zone. The quality of product is excellent
according to my customers and I don't worry about product coming back
defective. I have one supplier, one contact person and only one statement
to pay from EBK. They save me time and money by being efficient and
I highly recommend their company."
Eric S.
AT&T Dealer, Indiana
"EBK has been an excellent vendor of ours. The quality, the low
cost, and the in-stock products with same day pickup has been invaluable
to us. We look forward to a long relationship."
Dave B.
AT&T Dealer, Illinois
"You guys have got great products."
Daniel
Sprint, Voicestream, and Verizon Dealer, Wisconsin
"I purchase many products through EBK. I find the packaging excellent,
the product shipped fast, accurately and is of good quality."
Kevin F.
Verizon Dealer, New York
"You're products are great and prices are almost unbeatable ! I
actually referred another store to you and you should be hearing from
him soon. Keep up the great work ! I will be ordering again soon. Thanks
again"
Kevin L.
Retailer, Colorado
"The quality of your products is great; moreover, the services
behind the products are even greater".
Sonny L.
Primeco, Nextel, and AT&T Dealer, Illinois
"The people at EBK are awesome. All you have to do is call. Not
in stock? not at EBK! ... We have been with EBK for 2 years and wont
go anywhere else! "
Randy W.
Retailer, Illinois
"We have found EBK to be a superior supplier. Our past experience
with another large vendor proved to be a mistake. EBK responds to our
requests as need, when needed.
Mike and Ray
Nextel, Voicestream, and Cingular Dealer, Illinois
"Absolutely the friendliest people I have dealt with on the Internet.
They take a personal interest in seeing that all my needs are met."
Jarve W.
SunComm Dealer, Kentucky
"EBK
has delivered what was promised, quickly. Their economical prices allow
us to sell to our customers good value for good products. Thanks!"
Elizabeth
Retailer, Missouri
"EBK represents
its products as being a cut above the rest on their website, and they
are absolutely correct!"
Rick
Nextel, New
York
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